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àbçd
Participant
May 31, 2026
Question

Hello, I was charged RM130 for Adobe Acrobat Premium. I had previously used the free trial and recently canceled the subscription. I would like to request a refund if possible. Could you please review my account and assist me? Thank you.

  • May 31, 2026
  • 1 reply
  • 8 views

Hi, I would like to confirm your refund policy. Does the 14-day refund period start from the beginning of the 7-day free trial, or does it start when the paid subscription begins after the trial ends? Thank you.

 

    This topic has been closed for replies.

    1 reply

    Community Manager
    June 2, 2026

    Hello ​@àbçd,

     

    Sorry for the troubled experience, and thanks for reaching out.
    Please read this post for a refund and cancellation: https://adobe.ly/4x3uXai

     


    ~Tariq