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tieny65746289
Participant
December 9, 2018
Question

Hello, some PDF files comes up blank. How do I make them visible?

  • December 9, 2018
  • 1 reply
  • 549 views

on some pdf files, the contents come up blank. How do I make them visible?

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1 reply

Adorobat
Participating Frequently
December 13, 2018

Hi tieny,

As per the issue description mentioned above, some pdf files are blank when opening them in acrobat reader, is that correct?

Would it be possible to share the screenshot of the issue with us? To share a screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Could you let us know the pdf files you are trying to open located on the device or in cloud/dropbox?

Also, let us know dot version of acrobat and iOS version installed on the device? You may refer to the steps given in the following help document for the same: Working with PDF — Acrobat Reader Mobile App

Let us know if you need any help.

Shivam