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helen_2140
Participant
June 24, 2025
Answered

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  • June 24, 2025
  • 1 reply
  • 127 views

I can't get into documents says I need password, where do I find it and I need help to print these documents 

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

Adobe doesn't store or track document passwords. If you've forgotten the password, the best option is to try recreating the PDF from the original file, if you have it.

If the PDF was shared with you by someone else, you might want to ask them for an unlocked version of the document without a security password.

 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
June 24, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

Adobe doesn't store or track document passwords. If you've forgotten the password, the best option is to try recreating the PDF from the original file, if you have it.

If the PDF was shared with you by someone else, you might want to ask them for an unlocked version of the document without a security password.

 

 

 

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