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Participant
December 10, 2021
Question

Help iPhone Issue

  • December 10, 2021
  • 2 replies
  • 916 views

I cannot open my pdf sent to me in an email on my iPhone 11 I have downloaded all sorts of apps and I get a message -

f this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
 
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
 
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
 
Windows is either a registered trademark or a trademark of M
This topic has been closed for replies.

2 replies

Participant
December 18, 2021

I have upgraded to the link and no paying money for the upgrade but still it doesn't open a pdf file? 

Harsh Vardhan Pareek
Community Manager
Community Manager
January 5, 2022

Hi @Jason22187588vp2r 

 

This type of file is not supported in the Reader mobile app. Here are the steps to open such PDFs.

1. Download the PDF to anywhere in your device's local storage.

2. Open it with the Acrobat Reader DC desktop app, for Win/Mac.

 

for more details, here is discussion link: https://community.adobe.com/t5/acrobat-reader-discussions/pdf-won-t-display-please-wait/td-p/4788543

 

Let us know if that helps.

 

Thanks,

Harsh

Bernd Alheit
Community Expert
Community Expert
December 11, 2021

Open the file in Acrobat Reader on Windows or Mac.

Participant
December 18, 2021

But that's not what I want to do every time I need to open pdf I want to access it on my mobile phone where ever I am 

Bernd Alheit
Community Expert
Community Expert
December 19, 2021

What you want and what is possible are different things.