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Participant
Dec 10, 2021 1:31 PM UTC
Question

Help iPhone Issue

I cannot open my pdf sent to me in an email on my iPhone 11 I have downloaded all sorts of apps and I get a message -

f this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
 
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
 
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
 
Windows is either a registered trademark or a trademark of M
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5 replies

Participant
Dec 18, 2021 11:54 PM UTC

I have upgraded to the link and no paying money for the upgrade but still it doesn't open a pdf file? 

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Harsh Vardhan Pareek
Participating Frequently
Jan 5, 2022 11:48 AM UTC

Hi @Jason22187588vp2r 

 

This type of file is not supported in the Reader mobile app. Here are the steps to open such PDFs.

1. Download the PDF to anywhere in your device's local storage.

2. Open it with the Acrobat Reader DC desktop app, for Win/Mac.

 

for more details, here is discussion link: https://community.adobe.com/t5/acrobat-reader-discussions/pdf-won-t-display-please-wait/td-p/4788543

 

Let us know if that helps.

 

Thanks,

Harsh

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Bernd Alheit
Community Expert
Community Expert
Dec 11, 2021 8:31 AM UTC

Open the file in Acrobat Reader on Windows or Mac.

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Participant
Dec 18, 2021 11:56 PM UTC

But that's not what I want to do every time I need to open pdf I want to access it on my mobile phone where ever I am 

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Bernd Alheit
Community Expert
Community Expert
Dec 19, 2021 3:52 AM UTC

What you want and what is possible are different things.

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