Help mě, please

Question

Dear Support Team,I am writing regarding an issue with my PDF Pro subscription.I canceled the subscription on the very first day of the free trial period. Despite this, there were two attempts to charge my bank card for the subscription after the cancellation.Please investigate this matter and confirm that my subscription has been fully canceled and that no charges will be made to my card.Thank you for your assistance.I look forward to your response.Have a nice day.Kind regards Tetyana Masyenko

Jeffrey_A_Wright · Answer

Tetyana, thanks for posting to this public discussion forum. I can confirm that you ended your commitment to Adobe last week. Any refunds issued will take up to 14 days. Please see https://adobe.ly/4qSU5wr for more information. I am sorry you did not find more value in our services, Tetyana. ^JW

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