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Participant
Jun 18, 2025 4:50 PM UTC
Question

Help me please

Every time when I try to open adobe either on my phone or IPad it crashes. It has been happening for 30 minutes now 

4 replies

kglad
Community Expert
Community Expert
Jun 18, 2025 5:12 PM UTC

this is a widespread problem presumably on adobe's end.

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Souvik Sadhu
Legend
Jun 18, 2025 10:37 PM UTC

Hi All,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.

 

Regards,
Souvik.

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kglad
Community Expert
Community Expert
Jun 19, 2025 12:15 AM UTC

no restart needed for me.  all's well with reader iphone 13

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kglad
Community Expert
Community Expert
Jun 18, 2025 5:10 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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