Help. Pdf won't open on phone

Hi there

I hope you're doing well!

Thank you for reaching out. To assist you effectively, could you please provide more details about the issue you're encountering? Specifically:

1. PDF File Access: Could you describe what happens when you attempt to open the PDF file? If you see any error messages, please share a screenshot so we can understand the situation better.

2. File-Specific or General Issue: Is this issue occurring with one specific PDF file, or does it affect all PDF files? If possible, try opening a different PDF to see if the problem persists.

3. App and OS Details: Could you let us know the version of the Acrobat app and the operating system on your device? To check the Acrobat version, please tap the profile icon and select About Adobe Acrobat. Also, make sure the app is updated to the latest version available on the Play Store (for Android) or App Store (for iOS).

4. Device Restart: After updating, please restart your device and try opening the PDF again.

Your insights will help us troubleshoot this more effectively. Please let us know how it goes

~Amal