Help seeing my post seeking help printing Adobe filled documents from phone with Brother printer

Forum|Forum|1 year ago
January 1, 2025
4 replies
284 views

I am still unable to print documents downloaded to Adobe Accrobat into my mobile phone and filled using my Brother printer which requires the use of its iPrint&Scan app to initiate the printer. I posted this months ago but it remains unresolved. Brother has been contacted and is unable to assist as this appears to be controlled by the "$hare" feature on Adobe. When tap to share a filled form, then "send a copy" , the copy transmitted to the printer is stripped of all the filled data so a blank form is printed. I need to print the form complete will all filled data.

K

KAREN33375680kh9sAuthor

Known Participant

AI keeps offering suggestions that in the past year have been tried and failed. I have one device (mobile phone) no tablet laptop or computer access, so computer solutions are not solutions. This is an ongoing Adobe issue and i find it strange that despite frequent updates, to their app, Adobe gives this issue no consideration and allows it to plague users. Many printers compatible with smart phones require use of an app to print, it is not unique to Brother. so a lot of Mobile phone users are impacted. It is time for Adobe to act.

Is there any way to contact Adobe directly? Are they even aware of what is discussed in community?

K

KAREN33375680kh9sAuthor

Known Participant

I continue to experience this same problem year after year and am getting no solution. Surely there must be some way to print the filled forms but nothing i can find works, the forms, although filled on Acrobat Reader on my mobile, arrive at the printer preview blank.

I don't really want to share to the cloud some private material, but even if i send to the cloud, then access it there in my phone browser, it asks me to download the Adobe App. If i do that, won't it just send the copy to the printer blank again? Can someone please give me some guidance here?

JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER MOBILE DISCISSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

K

KAREN33375680kh9sAuthor

Known Participant

It appears the community has no solution to this problem. I had high hopes that some skilled Adobe user might be able to help but so far nothing. I will continue to monitor the site for replies but am really not finding any help. Adobe CS was able to verify the problem but couldn't offer a fix and referred me to Brother who confirmed it not a printer issue but an Adobe issue. I don't think Adobe is willing to do the work to solve the problem as most users are not limited to use of a mobile phone so forward files directly to a printer from their computer which bypasses the problem of copy sharing to a printing app which is a step unavoidable with a mobile device. This is very frustrating to me.

Thank you for your help

kglad

Community Expert

your title is not understandable (by me) and that might be a factor. you should post messages that are easily understood and clearly stated.

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