Help uploading a document from iPad to a website?

Question

I am trying to upload pdf doc to a website, using the website upload tool. Only a few of my pdf documents in my file and also in the cloud are available to upload. The majority of the documents are gray and I am not able to select them. Please help!

thank you

Meenakshi_Negi · Answer

Hi Robincnak,

Sorry for the delay in response.

As you are not able to upload the documents to a website using a third party tool, this does seem to be an Adobe issue.

Could you please check if you can open those PDFs in the Adobe Acrobat Reader application without any issue?

If yes, then it may either the file size issue or maybe there is some security applied to the file that is restricting to upload it on a website.

If that is the case, there is nothing much that can be done from our end.

Let us know if you are referring to something else or if you have any questions.

Regards,

Meenakshi

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