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hicham0D44
Participant
July 2, 2021
Question

Hi

  • July 2, 2021
  • 1 reply
  • 265 views

I downloaded the latest updates on my iPad 8. But adobe acrobat stopped opening and showed a message "adobe acrobat" needs to update. The problem is I can't access any of the documents I downloaded and commented on in the app. Please help

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
November 2, 2021

Hi @kareeme77810909,


Hope you are doing well.

 

Sorry for the delayed response. If you are still facing the issue. Please help me with a few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?

 

You need to log in to the first app which says Acrobat with a red icon. We did try to replicate the behavior on our end, however, it is working fine. Reboot your device.

Note: Ensure you are connected to the internet.

For iOS Adobe Reader Mobile version: 21.10


For more help refer to:

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Harsh

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