Hi!Adobe show me a white page while opening.Any suggestions,why.Bw .A

Hi @brigitte_7086 

If you are still experiencing this issue, please share the requested details so we can get this actioned by our engineering team further.

Hi there,

Hope you’re doing well, and thank you for reaching out.

Could you please provide more details about the issue you’re experiencing? It would be helpful to know the exact steps you’re following, any error messages you’re seeing, or if the issue started after a recent update.

Additionally, please share:

• Your device’s OS version (Android/iOS)
• The Acrobat app version – You can find this by tapping on Profile > About Acrobat
• Check for any pending updates in the App Store/Play Store, update the app if available, and then restart your device to see if that helps.
  
  

Also, does this problem occur with a specific PDF file, or is it affecting all PDFs? Try opening a different PDF to check if the issue persists.

If possible, a screen recording or screenshot of the problem would be helpful for better troubleshooting.