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Participant
February 21, 2024
Question

Hi all, date field not working in fillable pdf

  • February 21, 2024
  • 2 replies
  • 1070 views

I have entered the date field in a fillable pdf and works perfectly on a PC or laptop. However when i use a tablet or mobile device and have to manually enter in the date and the dropdown does not work....am i doing something wrong when setting up in the preferences or is this a glitch in the system? many thanks all

 

 

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    2 replies

    Participant
    August 25, 2024

    I'm having the same problem. All apps are UTD; Acrobat Pro (desktop v2024.002.20687) + Acrobat Reader (iOS v24.08.00). The date drop down works fine on PC but when I open same file on mobile, I have to manually type in the date. (Hoping that by commenting, it may trigger more interest and a positive answer. )

    In addition to the date dropdown not working, I have a sum field that also works on PC, but will not add on mobile. The field just remains empty but I can manually type into it on mobile. When I try overtyping it on PC (just curious) the text appears as though it's being accepted, but when I leave the field the proper sum returns. On the mobile-the manual number remains.

    jane-e
    Community Expert
    Community Expert
    February 21, 2024

    @Frankie Cannon 

     

    I've moved your post from Using the Community (for questions about the forums) to Acrobat Reader for Mobile for you. 

    • Which version of Acrobat are you using to create the file?
    • Are you using Acrobat Reader for Mobile or another app to view the PDF on mobile?

    Jane

    Participant
    February 21, 2024

    Hi Jane,

     

    thanks for moving the thread and apologies didn't even know there was a mobile part.

    i'm using adobe acrobat pro but doesn't say which version on my pc. do i have to use the same for mobile to make it compatable? 

    kglad
    Community Expert
    Community Expert
    February 21, 2024

    <moved from reader mobile>