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Frankie Cannon
Participant
Feb 21, 2024 10:12 AM UTC
Question

Hi all, date field not working in fillable pdf

I have entered the date field in a fillable pdf and works perfectly on a PC or laptop. However when i use a tablet or mobile device and have to manually enter in the date and the dropdown does not work....am i doing something wrong when setting up in the preferences or is this a glitch in the system? many thanks all

 

 

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      12 replies

      JackSprat5FBC
      Participant
      Aug 25, 2024 5:07 PM UTC

      I'm having the same problem. All apps are UTD; Acrobat Pro (desktop v2024.002.20687) + Acrobat Reader (iOS v24.08.00). The date drop down works fine on PC but when I open same file on mobile, I have to manually type in the date. (Hoping that by commenting, it may trigger more interest and a positive answer. )

      In addition to the date dropdown not working, I have a sum field that also works on PC, but will not add on mobile. The field just remains empty but I can manually type into it on mobile. When I try overtyping it on PC (just curious) the text appears as though it's being accepted, but when I leave the field the proper sum returns. On the mobile-the manual number remains.

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      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      Feb 21, 2024 11:06 AM UTC

      @Frankie Cannon 

       

      I've moved your post from Using the Community (for questions about the forums) to Acrobat Reader for Mobile for you. 

      • Which version of Acrobat are you using to create the file?
      • Are you using Acrobat Reader for Mobile or another app to view the PDF on mobile?

      Jane

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      Frankie CannonAuthor
      Participant
      Feb 21, 2024 11:33 AM UTC

      Hi Jane,

       

      thanks for moving the thread and apologies didn't even know there was a mobile part.

      i'm using adobe acrobat pro but doesn't say which version on my pc. do i have to use the same for mobile to make it compatable? 

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Feb 21, 2024 3:28 PM UTC

      <moved from reader mobile>

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