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Participant
July 10, 2026
Question

Hi I have purchased adobe acrobat reader for 2600 today my paln was over i renewed today the money is dectued butbit is still showing free acount why soo plz help me out

  • July 10, 2026
  • 1 reply
  • 15 views

I hve purchased the annul but still showing free acount why soo.plz help me out

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 10, 2026

      

    Hi @Alfaz memon 

    Hope youa re doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community, and I am unable to track the paid subscription for Export PDF. Please logout of the application and relogin with the correct Email used to purchase the plan and see if that helps.

    ~Amal