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D
default7s5aobg1f2kp
Participant
December 28, 2021
Question

Highlightening, Underlining and Comments not working on tablet.

  • December 28, 2021
  • 1 reply
  • 319 views

I have a PDF saved on OneDrive. When I access it through my desktop I'm able to comment (highlight, underline, etc...) without issue. When I access the same PDF through the Adobe app on my tablet that runs Android 10, I run into problems. On some pages, I can comment without issue, but on other pages, it just zooms into the text when I try and select it to be highlighted or underlined. If I open the PDF on my desktop to the same page that gives me trouble on my tablet I don't have any issues. The issues only appear on my tablet and appear on random pages. 

 

The Adobe version on my tablet is 21.10.0.19961

My desktop runs Adobe Acrobat Reader DC version 2021.007.20099

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
December 29, 2021

Hi,

 

Hope you are doing well.

Would mind sharing a few details to understand the issue better?

1. If possible, could you share some screenshots?

2. The file to reproduce the issue at our end.

 

Thanks,

Harsh

D
default7s5aobg1f2kpAuthor
Participant
December 30, 2021

Thank you for your response. 

 

I have just sent you a private message via the Adobe messaging system with all the information you have requested.

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