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K
kaitlynr88325243
Participant
July 25, 2019
Question

Highlighting lost in Android Acrobat Reader

  • July 25, 2019
  • 2 replies
  • 2602 views

I have been using the Acrobat Reader Android app on my tablet to highlight key points in a textbook. The textbook is stored in my DropBox, which I have linked to the app. When I exit the document, it says the changes have been saved. However, I just opened the app on my tablet again, and all highlighting is gone. Is there a way to recover this? Where has it been saving to? This is hours of reading and work gone.

    2 replies

    G
    Ghirello
    Participant
    June 1, 2020

    Just had this same issue trying to sync my highlights from android to PC. It looks like they don't really care.

    J
    Jose Santino0101
    Participant
    January 20, 2021

    Yeah. This the second time it happened to me. All those highlights were very important to me and now I feel so lifeless.

    S
    Adobe Employee
    Sackumar
    Adobe Employee
    January 22, 2021

    Hello,

    Please make sure that applicaiton is updated to the latest version available.

    When you finish highlighting the document, click on the checkmark icon provided at the top left corner of the screen. That saves the changes made on the PDF.

    Did you experience the issue with other PDF as well?

    Let us know if you need any help.

    Thanks,

    Acrobat Android Team

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    August 8, 2019

    Hi Kaitlynr,

    Sorry for the delay in response.

    Are you still experiencing an issue in saving annotations on PDF?

    Please make sure that applicaiton is updated to the latest version available.

    When you finish highlighting the document, click on the checkmark icon provided at the top left corner of the screen. That saves the changes made on the PDF.

    Did you experience the issue with other PDF as well?

    Let us know if you need any help.

    Regards,

    Meenakshi

    G
    Ghirello
    Participant
    June 1, 2020

    People just lost hours of reading and commenting. All we need to know is if there is any way to recover all that.

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