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Participant
Jul 25, 2019 6:43 AM UTC
Question

Highlighting lost in Android Acrobat Reader

I have been using the Acrobat Reader Android app on my tablet to highlight key points in a textbook. The textbook is stored in my DropBox, which I have linked to the app. When I exit the document, it says the changes have been saved. However, I just opened the app on my tablet again, and all highlighting is gone. Is there a way to recover this? Where has it been saving to? This is hours of reading and work gone.

8 replies

Participant
Jun 1, 2020 12:07 AM UTC

Just had this same issue trying to sync my highlights from android to PC. It looks like they don't really care.

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Participant
Jan 20, 2021 5:44 PM UTC

Yeah. This the second time it happened to me. All those highlights were very important to me and now I feel so lifeless.

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Adobe Employee
Jan 22, 2021 5:54 AM UTC

Hello,

Please make sure that applicaiton is updated to the latest version available.

When you finish highlighting the document, click on the checkmark icon provided at the top left corner of the screen. That saves the changes made on the PDF.

Did you experience the issue with other PDF as well?

Let us know if you need any help.

Thanks,

Acrobat Android Team

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Meenakshi_Negi
Legend
Aug 8, 2019 9:51 PM UTC

Hi Kaitlynr,

Sorry for the delay in response.

Are you still experiencing an issue in saving annotations on PDF?

Please make sure that applicaiton is updated to the latest version available.

When you finish highlighting the document, click on the checkmark icon provided at the top left corner of the screen. That saves the changes made on the PDF.

Did you experience the issue with other PDF as well?

Let us know if you need any help.

Regards,

Meenakshi

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Participant
Jun 1, 2020 12:28 AM UTC

People just lost hours of reading and commenting. All we need to know is if there is any way to recover all that.

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