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Participant
Aug 28, 2025 2:27 AM UTC
Answered

Hola, solicito un reembolso porfavor

La aplicación adobe me cobro desde mi tarjeta de crédito y necesito un reembolso ya que no uso esa aplicación y quiero cancelar mi suscripción 

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Aug 28, 2025 9:29 AM UTC

Hi @eduar_9751,

 

Hope you are doing well. Sorry for your experience with billing.

 

I checked your account with us registered on the community, and saw that you availed the 7-day free trial of Acrobat Reader Mobile, post which you were charged on your card.

 

That being said, please visit the page shared to know more about managing your subscription and how to raise a refund request https://adobe.ly/4mzPcGP 

 

Hope this helps.


Regards,
Souvik.

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Aug 28, 2025 9:29 AM UTC

Hi @eduar_9751,

 

Hope you are doing well. Sorry for your experience with billing.

 

I checked your account with us registered on the community, and saw that you availed the 7-day free trial of Acrobat Reader Mobile, post which you were charged on your card.

 

That being said, please visit the page shared to know more about managing your subscription and how to raise a refund request https://adobe.ly/4mzPcGP 

 

Hope this helps.


Regards,
Souvik.

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