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Participant
August 28, 2025
Answered

Hola, solicito un reembolso porfavor

  • August 28, 2025
  • 1 reply
  • 102 views

La aplicación adobe me cobro desde mi tarjeta de crédito y necesito un reembolso ya que no uso esa aplicación y quiero cancelar mi suscripción 

Correct answer Souvik Sadhu

Hi @eduar_9751,

 

Hope you are doing well. Sorry for your experience with billing.

 

I checked your account with us registered on the community, and saw that you availed the 7-day free trial of Acrobat Reader Mobile, post which you were charged on your card.

 

That being said, please visit the page shared to know more about managing your subscription and how to raise a refund request https://adobe.ly/4mzPcGP 

 

Hope this helps.


Regards,
Souvik.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
August 28, 2025

Hi @eduar_9751,

 

Hope you are doing well. Sorry for your experience with billing.

 

I checked your account with us registered on the community, and saw that you availed the 7-day free trial of Acrobat Reader Mobile, post which you were charged on your card.

 

That being said, please visit the page shared to know more about managing your subscription and how to raise a refund request https://adobe.ly/4mzPcGP 

 

Hope this helps.


Regards,
Souvik.