Skip to main content
C
Cristina23803832vnm7
Participant
March 29, 2022
Question

How can I recover comments I made on a document

  • March 29, 2022
  • 1 reply
  • 1474 views

I was reading a document on the mobile app and I highlighted some text. I wanted to see the higlighted text on my computer and I tried pretty much everything to do so, however, when I chose the option share document via email the higlights were deleted and I would like to get it back

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
March 30, 2022

Hi Cristina,

 

Thank you for reaching out.

 

You have added comments in the PDF on the mobile application, as mentioned above. Did you use the Acrobat Reader mobile application or an alternate application?

If yes, then try uploading the PDF on Document Cloud. Then you can open it directly in Acrobat from the Document Cloud location in the desktop application.

However, even if you share the PDF, it should include the comments when opening the Acrobat desktop application.

Please share the exact steps you do.

 

Thanks,

Meenakshi

 

 

 

C
Cristina23803832vnm7Author
Participant
March 30, 2022

I used the Acrobat Reader mobile application. And I did share it on the cloud but the comments still didn't appear, and now I don't even have tge document with the comments on the mobile application 

D
Dhiraj245598970iu2
Participant
May 23, 2022

Same problem..did you get it..or is it lost permanently 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices