How can I solve this problem?

Forum|Forum|7 years ago
October 4, 2018
1 reply
597 views

Hello,

Adobe Acrobat Reader App is turned off whenever I search for some words.

As you see on the below Error video link, when I searched 'enjoy', this app was turned off automatically.

It had been definitely fine but this error always occurs from yesterday.

I'm using Samsung Galaxy S7.

Could you tell me how to solve this problem, please?

★Error video link = https://youtu.be/8E6phwPBKhk

Android

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석

석인홍55777187Author

Participant

There was no any problem with previous version but after the app changed to new version yesterday, this problem started to occur. Could you tell me how to solve this problem, please?

S

shilpi_Aggarwal

Adobe Employee

Hi,

Thanks for sharing the video with us. Can you please share the file as well with which you are facing this issue so that we can reproduce and investigate this issue at our end to help resolve this?

Thanks,

Acrobat Android Team

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