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Parshant+sharam
Parshant+sharam
Participant
June 19, 2026
Answered

How come you deduct the money from account the same day where that is 7days trial.

How come the money deducted from

my account the same day

I activated my subscription when there was 7days trial. Please refund that into my account as that was written as a trial. 

    Tariq Ahmad DarCorrect answer
    Community Manager
    June 19, 2026

    Hello ​@Parshant sharam,

     

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     

    https://adobe.ly/3SPg6R0

     

    The article addresses the most common scenarios and outlines the available next steps for assistance.

     


    ~Tariq

    View reply

    5 replies

    Parshant+sharam
    Parshant+sharamAuthor
    Participant
    June 19, 2026

    I can’t able to see any form. Where is it? 

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    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 19, 2026

    ​@Parshant sharam - here you go
     

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    Parshant+sharam
    Parshant+sharamAuthor
    Participant
    June 19, 2026

    You policy is saying there will be a full refund if you cancel the policy within 14days but I have cancelled that policy the same day. Please process the refund. 

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    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 19, 2026

    Hi ​@Parshant sharam, 

    Agree, and there is a form provided on the post, please fill that out, if you have purchase a mobile app subscription. 
    And the team internally will look into it and initiate the refund according to the policy. 

     

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    Community Manager
    Tariq Ahmad DarCommunity ManagerCorrect answer
    Community Manager
    June 19, 2026

    Hello ​@Parshant sharam,

     

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     

    https://adobe.ly/3SPg6R0

     

    The article addresses the most common scenarios and outlines the available next steps for assistance.

     


    ~Tariq

    Translate
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