How come you deduct the money from account the same day where that is 7days trial.

Forum|Forum|5 hours ago
June 19, 2026
3 replies
0 views

How come the money deducted from

my account the same day

I activated my subscription when there was 7days trial. Please refund that into my account as that was written as a trial.

Parshant+sharamAuthor

Participant

I can’t able to see any form. Where is it?

T

Tariq Ahmad Dar

Community Manager

@Parshant sharam - here you go

On Android: Use our automated cancellation form to submit your request. It only takes a few moments.

Parshant+sharamAuthor

Participant

You policy is saying there will be a full refund if you cancel the policy within 14days but I have cancelled that policy the same day. Please process the refund.

T

Tariq Ahmad Dar

Community Manager

Hi @Parshant sharam,

Agree, and there is a form provided on the post, please fill that out, if you have purchase a mobile app subscription.
And the team internally will look into it and initiate the refund according to the policy.

T

Tariq Ahmad Dar

Community Manager

Hello @Parshant sharam,

Thanks for sharing your concern. We understand this situation can be frustrating.

Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

https://adobe.ly/3SPg6R0

The article addresses the most common scenarios and outlines the available next steps for assistance.

~Tariq

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