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stuartm54046563
Inspiring
Jan 28, 2016 10:33 AM UTC
Answered

How do I download 'Reader DC' for iPad?

Help please!!!

I can't find it anywhere in App Store, only the old Reader app and it doesn't seem to do any of the new DC features. The Adobe says that Reader DC is a free app available for download now. Where is it? Am I stupid? Have I gone mad? Everyone else seems to be downloading it successfully. Have I been blacklisted by Adobe? Don't they love me anymore? Aaaaaggggghhhh.

I feel like I am being left out of the in-crowd here.

Scotty

Amal.
Amal.Correct answer
Legend
Jan 31, 2025 2:18 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

It looks like you are trying to open a XFA dynamic file on your device. Such files have a compatibility issue on the mobile platform.

 

As suggested in the pop up, please try to open the PDF file on the Acrobat Reader desktop application and check.

 

Let us know how it goes.

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7 replies

LadyCash
Participant
Jan 30, 2025 11:06 PM UTC

I am in the same position. I upgraded but still cannot open pdf... keeps saying I need Adobe Reader DC for Mac or Windows 

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Amal.
Amal.Correct answer
Legend
Jan 31, 2025 2:18 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

It looks like you are trying to open a XFA dynamic file on your device. Such files have a compatibility issue on the mobile platform.

 

As suggested in the pop up, please try to open the PDF file on the Acrobat Reader desktop application and check.

 

Let us know how it goes.

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Hawkfreak
Inspiring
Apr 21, 2018 5:29 PM UTC

It appears you have to purchase the adobe pro plan for $24.99/mo to get all of the dc features.

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Test Screen Name
Legend
Apr 22, 2018 7:05 PM UTC

In the USA, the Acrobat Pro plan is from $14.99 per month, annual commitment. $24.99 is the month-by-month, cancel any time, plan.

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Test Screen Name
Legend
Apr 23, 2018 8:27 AM UTC

What, by the way, are the "new DC features" you are looking for? DC is more of a version number than a set of features, but certainly there are pay-for features.

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Pat Wibbeler
Adobe Employee
Pat Wibbeler
Adobe Employee
Jan 28, 2016 3:22 PM UTC

Hi Scotty,

For iOS, there is only one App and the App is called Adobe Acrobat Reader. Once you install that app, tap on the home button. Then tap “My Account” in  the left hand pane. Log in using the same account with which you purchased your Acrobat DC Pro Subscription. This will unlock capabilities like Edit PDF, Scan, and Organize Pages. Please note that this capability is only available to Acrobat subscribers, not to those who purchased a perpetual license.


I hope this helps!


Pat

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AadeshSingh
AadeshSingh
Participating Frequently
Jan 28, 2016 11:25 AM UTC

Hi stuartm54046563,

Adobe Acrobat Reader is the updated app. please download it using this link Adobe Acrobat Reader on the App Store.


Regards,
Aadesh

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