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Samantha24992889yyor
Participant
June 23, 2022
Answered

HOW DO I GET MY PHONE TO STOP SUGGESTING SO I CAN GET ON WITH MY DAY?

  • June 23, 2022
  • 2 replies
  • 1832 views

HONESTLY? PLEASE? SOMEONE TELL ME? IF I SEE "LOOK LIQUID MODE" ONE MORE TIME (threat of violence removed by moderator)

 

LET ME GET ON WITH MY FILES

    Correct answer S_S

    Hello Samantha,

     

    I hope you are doing well. I am sorry for your experience with Liquid Mode.

     

    We have already forwarded this to the product team, and they will be implementing the upcoming updates.

    In the meantime, you may disable the option to automatically change the document to Liquid Mode.

     

    To do so:

    1. Open Acrobat Reader Mobile;

    2. Click on the profile icon on the top right;

    3. Click on preferences;

    4. Scroll down to look for the item that says Convert to Liquid Mode Automatically and disable it.

     

    Let me know if it helps.

     

    Thanks,

    Souvik.

    2 replies

    Tiger_words
    Tiger_words
    Inspiring
    February 3, 2025

    I feel your pain. Adobe over-complicates everything. Just look at all the superfluous nonsense they type in response to your question.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    March 6, 2025

    Hi @Tiger_words,

     

    Hope you are doing well. Thanks for writing in!

     

    We have reduced the frequency of the prompts in the subsequent releases. 

    Have you tried updating the app to the latest version? If not, please open your device's app store and look for any possible updates for Acrobat, and let us know if the issue is resolved.


    -Souvik

    Tiger_words
    Tiger_words
    Inspiring
    March 6, 2025

    Hi. Yes I keep my app up to date. But I'm not the one who had the complaint it was somebody else.

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    June 24, 2022

    Hello Samantha,

     

    I hope you are doing well. I am sorry for your experience with Liquid Mode.

     

    We have already forwarded this to the product team, and they will be implementing the upcoming updates.

    In the meantime, you may disable the option to automatically change the document to Liquid Mode.

     

    To do so:

    1. Open Acrobat Reader Mobile;

    2. Click on the profile icon on the top right;

    3. Click on preferences;

    4. Scroll down to look for the item that says Convert to Liquid Mode Automatically and disable it.

     

    Let me know if it helps.

     

    Thanks,

    Souvik.

    S
    Shantismurf
    Participant
    January 15, 2024

    This option does not appear to be present in the current Android mobile version. I'd also really love to stop the pop-up to try Liquid Mode every time I open a PDF.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 16, 2024

    Hi @Shantismurf,

     

    Hope you are doing well. Sorry for the experience.

     

    The pop-up would appear once for a PDF if the file is Liquid Mode compatible. 

    You can skip it by clicking anywhere on your screen.

     

    Also, if the above-mentioned option does not show up on your device, would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat you are using (go to Home-> Profile-> About Acrobat);

    2. The Android version of your device;

    3. The device you are using.

    4. A screenshot of the preferences page on your device.

     

    Look forward to hearing from you.

     

    -Souvik

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