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Samantha24992889yyor
Participant
Jun 23, 2022 10:38 PM UTC
Answered

HOW DO I GET MY PHONE TO STOP SUGGESTING SO I CAN GET ON WITH MY DAY?

HONESTLY? PLEASE? SOMEONE TELL ME? IF I SEE "LOOK LIQUID MODE" ONE MORE TIME (threat of violence removed by moderator)

 

LET ME GET ON WITH MY FILES

    Souvik Sadhu
    Souvik SadhuCorrect answer
    Legend
    Jun 24, 2022 2:53 PM UTC

    Hello Samantha,

     

    I hope you are doing well. I am sorry for your experience with Liquid Mode.

     

    We have already forwarded this to the product team, and they will be implementing the upcoming updates.

    In the meantime, you may disable the option to automatically change the document to Liquid Mode.

     

    To do so:

    1. Open Acrobat Reader Mobile;

    2. Click on the profile icon on the top right;

    3. Click on preferences;

    4. Scroll down to look for the item that says Convert to Liquid Mode Automatically and disable it.

     

    Let me know if it helps.

     

    Thanks,

    Souvik.

    View reply

    9 replies

    Tiger_words
    Tiger_words
    Inspiring
    Feb 3, 2025 1:59 PM UTC

    I feel your pain. Adobe over-complicates everything. Just look at all the superfluous nonsense they type in response to your question.

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Mar 6, 2025 9:00 AM UTC

    Hi @Tiger_words,

     

    Hope you are doing well. Thanks for writing in!

     

    We have reduced the frequency of the prompts in the subsequent releases. 

    Have you tried updating the app to the latest version? If not, please open your device's app store and look for any possible updates for Acrobat, and let us know if the issue is resolved.


    -Souvik

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    Tiger_words
    Tiger_words
    Inspiring
    Mar 6, 2025 12:31 PM UTC

    Hi. Yes I keep my app up to date. But I'm not the one who had the complaint it was somebody else.

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    Souvik Sadhu
    Souvik SadhuCorrect answer
    Legend
    Jun 24, 2022 2:53 PM UTC

    Hello Samantha,

     

    I hope you are doing well. I am sorry for your experience with Liquid Mode.

     

    We have already forwarded this to the product team, and they will be implementing the upcoming updates.

    In the meantime, you may disable the option to automatically change the document to Liquid Mode.

     

    To do so:

    1. Open Acrobat Reader Mobile;

    2. Click on the profile icon on the top right;

    3. Click on preferences;

    4. Scroll down to look for the item that says Convert to Liquid Mode Automatically and disable it.

     

    Let me know if it helps.

     

    Thanks,

    Souvik.

    Translate
    Shantismurf
    Participant
    Jan 15, 2024 4:30 PM UTC

    This option does not appear to be present in the current Android mobile version. I'd also really love to stop the pop-up to try Liquid Mode every time I open a PDF.

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Jan 16, 2024 5:50 AM UTC

    Hi @Shantismurf,

     

    Hope you are doing well. Sorry for the experience.

     

    The pop-up would appear once for a PDF if the file is Liquid Mode compatible. 

    You can skip it by clicking anywhere on your screen.

     

    Also, if the above-mentioned option does not show up on your device, would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat you are using (go to Home-> Profile-> About Acrobat);

    2. The Android version of your device;

    3. The device you are using.

    4. A screenshot of the preferences page on your device.

     

    Look forward to hearing from you.

     

    -Souvik

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