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Andreea23783120cduj
Participant
March 28, 2022
Question

How i check that i cancelled the subscription

  • March 28, 2022
  • 1 reply
  • 222 views

I start de free trial today. I also cancelled it today because i Could not use it for what i need. My question is if i cancelled it corectly because i dont want to pay something that i wont use. This is how it looks on my phone. Thanks

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
March 28, 2022

Hi @Andreea23783120cduj 

 

As we can check the subscription is active, and you need to contact apple support for cancellation and refund requests. Here is a discussion link on a similar issue, kindly follow the correct answer there:

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m-p/12501984

 

Let us know if that helps.

 

Thanks,

Harsh

 

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