Skip to main content
KC123
KC123
Participant
April 9, 2026
Question

How to find my order number to cancel

  • April 9, 2026
  • 1 reply
  • 14 views

Hi. I subscribed yesterday but am unable to use any features to edit. I'd like to cancel my subscription but I can't find my order number. I used a credit card to pay not google play.

Thank you.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity Manager
    Community Manager
    April 9, 2026

    Thank you for posting, KC123!


    I am sorry for the problems you encountered while managing your new commitment to Adobe.


    I can confirm your new subscription is managed through the Samsung Galaxy Store App. Please cancel your subscription in the Samsung Galaxy Store app under More Options > My Page > Receipts>Items to locate the order.


    For more information. see https://adobe.ly/4chVkzC and please update this discussion if you have any additional questions, KC123. ^JW

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices