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Inspiring
July 23, 2024
Question

How to iOS Family Share purchase Adobe App?

  • July 23, 2024
  • 1 reply
  • 1182 views

I need help with sharing purchased Adobe Pro with myself under different Apple ID. 
iPhone device, as Organiser, Family Setting doesn't list purchased Adobe App but list non-Adobe app. 
Different iPhone, as Member iOS, device cannot access purchased Adobe but can access some of my purchased non-Adobe Apps. 

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1 reply

Inspiring
July 23, 2024

Hi @Sunny233119449b32

 

I hope you're doing well, and thank you for reaching out.

 

If you are trying to access your Acrobat Reader Premium subscription on multiple mobile devices, you can do so by signing in with your subscription account credentials. For more information, please check the help page: Managing Subscriptions.

 

If you were referring to something else, please let us know, and we'll be happy to assist you further.

 

~Amal

Inspiring
July 30, 2024

Is it possible to change subscription ID? For those Apps that are Sharable, they have been subscribed with iOS Hide-My-Email address. Family Sharing isn't always working for Apps subscribed with Apple ID; Adobe is one of them.