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Looktann337391780fve
Participant
November 20, 2023
Question

How to recover files in adobe on iphone?

  • November 20, 2023
  • 1 reply
  • 790 views

I accidentally deleted the Adobe app on my iPhone and lost all files saved in Adobe. How can I recover those files?

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    November 28, 2023

    Hi Looktann337391780fve,

     

    Thank you for reaching out, and sorry about the delayed response.

     

    If you have deleted the application from the device, it is not possible to recover the files saved on the device. This is a designed behavior for iOS devices. We always suggest taking a backup before uninstalling the application.

    However, if you have any files saved on Adobe Cloud Storage, you can find them on the Acrobat Online account.

    Hope the information helps.

     

    Thanks,

    Meenakshi

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 29, 2023

    Hi @Looktann337391780fve,

     

    ++ to the info shared by Meenakshi, try logging in to https://acrobat.adobe.com/link/documents/ and the files should be available there if stored on Adobe Cloud Storage.

     

    Uninstalling the application does not delete the files, but removes the Acrobat section on your Files App.

    [Deleting files is a manual process]

     

    -Souvik

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