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Participant
March 6, 2025
Question

How to start my subscription?

  • March 6, 2025
  • 1 reply
  • 386 views

J'aimerais que mon abonnement commence immédiatement comment faire ?

1 reply

Meenakshi Negi
Community Manager
Community Manager
March 6, 2025

Hi jean-marc_0146,

 

Thank you for reaching out.

 

We checked your account and see that you have two active subscriptions. Acrobat Pro is for desktop applications, and Acrobat Premium is for mobile applications. You can install the Acrobat applications on both devices and sign in using your Adobe ID (email address) to register the service and the password. 

You can download the Acrobat from this page: https://adobe.ly/3F4ELKR.

Acrobat Reader for mobile: https://adobe.ly/4i2QdoT

 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

Participant
March 6, 2025
Je comprends pas pourquoi j'aurais 2 version. J'imagine qu'une seule
version est suffisante. Je veux fusionner des documents pdf. Alors c'est
probablement la version pro que vous me suggérez de garder. Est-ce qu'il
est possible d'annuler la version que je n'ai pas besoin.
Amal.
Community Manager
Community Manager
April 25, 2025

Hi there,

Hope you're doing well, and thank you for reaching out.

I've reviewed the Adobe account associated with the Adobe ID you're using, and I can confirm that your Acrobat Pro subscription is currently active. The other subscription has already been cancelled.