How to use work sign-in for Pro and personal for Reader for Android

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Sign in process on Adobe is cumbersome. The loop never ends although I am using the correct password. I have Acrobat DC account and I have my own private profile also. On laptop I use my company profile but on my mobile I want to use my personal profile. Why can't I do that?

[subject edited for clarity by moderator]

Android

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Harsh Vardhan Pareek

Participating Frequently

Hi @captnpyadav

Could you confirm whether the sign-in loop is on the company profile or your private profile? Kindly share the Adobe ID with us in a private message.

For sending a private message follow the below steps:

Tap my name beside my profile picture.
Tap send a message.
Write your message and tap send.

Thanks,

Harsh

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C

captnpyadavAuthor

Participant

Thanks, I was trying to sign in from my company profile. When I rebooted my phone, I was able to sign in.

Notwithstanding above, the sign in process is indeed cumbersome. As you know, Google also has a system of double authentication but it sends a push notification to approve and that's much easier.

Regards,

Get Outlook for Android

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Harsh Vardhan Pareek

Participating Frequently

Thanks for confirming that you are now able to sign in. We appreciate your feedback on the sign-in process,

I’m going to pass along your thoughts and needs to our product development team. Thanks again for writing in.

writing in.

Also, we have Adobe wish-form for feature request/bug report: https://www.adobe.com/products/wishform.html

Regards,

Harsh

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