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Nazia Jawid
Participant
May 15, 2026
解決済み

I accidentally subscribed to this app and requested a refund. I received an email confirming that the refund was approved, but the money has not been returned to my bank account yet.

I accidentally subscribed to this app, then I requested a refund. I received an email confirming that my refund was approved, but the money has not been returned to the bank account used for the payment.

    解決に役立った回答 Amal Jaiswal

    Hi there

     

    Hope you are doing well and thanks for reaching out. 

     

    As mentioned ‘’I received an email confirming that my refund was approved .”

     

    The refund may take 10-14 business days to reflect into your account, depending on your bank policy. For more information on this, you may try to contact your bank and  see if that helps. 

     

    ~Amal

     

     

    返信数 1

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager解決!
    Community Manager
    May 18, 2026

    Hi there

     

    Hope you are doing well and thanks for reaching out. 

     

    As mentioned ‘’I received an email confirming that my refund was approved .”

     

    The refund may take 10-14 business days to reflect into your account, depending on your bank policy. For more information on this, you may try to contact your bank and  see if that helps. 

     

    ~Amal