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Participant
February 8, 2021
Question

I am not able to send a protected pdf.

  • February 8, 2021
  • 1 reply
  • 301 views

Every time I try to send a protected pdf if gives me a "timed out" message???

This topic has been closed for replies.

1 reply

Participating Frequently
March 8, 2021

Hi  Virginia5FAB,

 

 

Restart your mobile device and try to open a different PDF and check if you are getting the error message.

 

Could you help me with some details to understand your issue in a better way:

 

Is it specific to one PDF or with all the PDF files?

Is it a Android or IOS and what is the version of the OS installed?

Is it a PDF form or PDF with text?

Try to install the latest version of Adobe Reader Mobile app.

 

Let me know how it works at your end.

 

Regards,

Ria