I am sending you a sample image

Forum|Forum|4 years ago
February 22, 2021
2 replies
268 views

Hello, I use your application on my iphone phone with pleasure, but even though I have subscribed since yesterday, it is asking for money, I deleted the application, I installed it again, I could not proceed what I did, I am asking for emergency assistance.

This topic has been closed for replies.

AkanchhaS8194121

Legend

Duplicate threads https://community.adobe.com/t5/acrobat-reader-mobile/even-though-i-subscribed-to-the-product-he-is-asking-me-for-money-again/td-p/11848423

https://community.adobe.com/t5/acrobat-reader-mobile/hello-how-i-could-not-understand-what-you-mean-i-already-have-a-monthly-subscription-while-using-a/td-p/11848900

Hence, locking this discussion.

R

RiaTagra

Participating Frequently

Hi mustafa0D44,

You might have used a different email account while paying for an Adobe subscription. If your primary email address isn't working, try a different email account.

Access your Adobe ID account online, and sign in with your Adobe ID (your email address) and password.

If you have a Creative Cloud account, you can also access your account via the Creative Cloud desktop app.

For your reference: Adobe Account Info

Regards,

Ria

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded