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Participant
December 2, 2024
Question

I am subscribed to Adobe Acrobat premium, but i cant edit my imported Pdfon tje mobileh

  • December 2, 2024
  • 1 reply
  • 92 views

I have adobe Acrobat app on my phone and it confirms I am subscribed to premium but my PDF file is greyed out

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1 reply

S_S
Community Manager
Community Manager
December 6, 2024

Hi @kath_2758,

 

Hope you are doing well. Sorry for the trouble.

 

Would you mind sharing the error you see when trying to edit a file? Also, please let us know if this is with a specific file or in general.

 

Additional details would be great to investigate:

1. The app version of Acrobat you use (go to Home-> Profile-> About Acrobat);

2. The OS version of your device;

3. A screen recording video of the entire event.

 

Look forward to hearing from you.


-Souvik