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Sarah29510204tdjk
Participant
Apr 20, 2023 5:25 PM UTC
Question

I am trying to combine two files and it says it can’t due to security settings on document?

Have the premium package. Working on i pad pro. Trying to combine two files together but comes back and says error, can't complete due to security settings of document? I don't know what to do? 

    3 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    Apr 20, 2023 6:02 PM UTC

    @Sarah29510204tdjk 

     

    You need to remove the security first. You will need Acrobat Pro and the password to remove the security settings.

     

    Jane

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    Sarah29510204tdjkAuthor
    Participant
    Apr 20, 2023 6:05 PM UTC

    Ok, thank you for that information! 

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      Souvik Sadhu
      Souvik Sadhu
      Legend
      Apr 29, 2023 1:50 AM UTC

      Hi @Sarah29510204tdjk,

       

      Adding to the suggestion from Jane, you might want to know the steps on how to remove security: How to remove a PDF password in 3 easy steps | Adobe Acrobat

       

      Hope this helps.

       

      -Souvik

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