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Participant
April 20, 2023
Question

I am trying to combine two files and it says it can’t due to security settings on document?

  • April 20, 2023
  • 1 reply
  • 1081 views

Have the premium package. Working on i pad pro. Trying to combine two files together but comes back and says error, can't complete due to security settings of document? I don't know what to do? 

1 reply

jane-e
Community Expert
Community Expert
April 20, 2023

@Sarah29510204tdjk 

 

You need to remove the security first. You will need Acrobat Pro and the password to remove the security settings.

 

Jane

Participant
April 20, 2023

Ok, thank you for that information! 

S_S
Community Manager
Community Manager
April 29, 2023

Hi @Sarah29510204tdjk,

 

Adding to the suggestion from Jane, you might want to know the steps on how to remove security: How to remove a PDF password in 3 easy steps | Adobe Acrobat

 

Hope this helps.

 

-Souvik