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Ojele45
Participant
May 10, 2026
Question

I am trying to subscribe for free acrobat pro but it is not working

  • May 10, 2026
  • 3 replies
  • 18 views

I am trying to subscribe for free acrobat pro on my laptop but when i input my card details and try to sub my bank send me insufficient funds, but the billing on the acrobat pro free is 0.00 do i still have to pay before i use the pro

    3 replies

    Zsandralondon
    Participant
    May 11, 2026

    I cancelled same day when I saw I was charged 13+ quid for a month. Happened yesterday. 

    jane-e
    Community Expert
    Community Expert
    May 10, 2026

    @Ojele45 

     

    Please confirm what you are trying to subscribe to.

     

    You posted to the Acrobat Reader Mobile forum and are asking about a “free” Acrobat Pro for your laptop. Acrobat Pro is not free. You can get a 7-day free trial that will roll into an annual commitment if you don’t cancel.

    • Acrobat Reader for Mobile (for mobile devices ) is free, although you can subscribe to Premium, which includes a few features that are available in Acrobat Pro.
    • Acrobat Reader (for desktop, laptop) is free.
    • Acrobat Pro and Acrobat Standard (for desktop, laptop) are not free. They are both available by subscription.

     

    Jane

    Zsandralondon
    Participant
    May 10, 2026

    I also was charged for free 7days subscription. It’s so wrong of them to do that. 

    jane-e
    Community Expert
    Community Expert
    May 10, 2026

    @Zsandralondon 

    Did you cancel within the 7-days?

    Jane