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RJC19
RJC19
Participant
December 21, 2016
Question

I can no longer open my ebooks in Adobe acrobat

  • December 21, 2016
  • 1 reply
  • 1101 views

I can not longer open my ebooks from dawson era in Adobe acrobat since the last update, keep getting the message: Access to this document is restricted by this remote server: drm.dawsonera.com. however, a secure connection to the server could not be established. Please make sure that the server is using secure SSL.

Has anyone seen this problem?

This topic has been closed for replies.

1 reply

M
Community Manager
MobileDeveloperCKCommunity Manager
Community Manager
December 26, 2016

Hi RJC19​,

This is due to Apple's requirement for all apps in the App Store to enable a security feature called App Transport Security (ATS).  It forces an app to connect to web services over an HTTPS connection rather than HTTP.

Supporting App Transport Security - News and Updates - Apple Developer

https://9to5mac.com/2016/06/15/ats-https-ios-apps/

The deadline for the ATS requirement has been extended.

Apple extends developer deadline for mandatory App Transport Security support | ZDNet

However, all iOS and Mac desktop apps need to comply with the ATS requirement sooner than later.  ebooks publishers providing web services are no exception.

Would you please contact the Customer Support of the ebooks publisher ('dawson era') to switch to use their web services over a secure HTTPS connection?

Thank you.

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