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marías51279241
Participant
October 12, 2018
Answered

I can not underline text on Ipad

  • October 12, 2018
  • 1 reply
  • 3013 views

Hola! Tengo un Ipad mini y suelo estudiar con él. Con la nueva actualización no me deja subrayar textos (ni remarcándolos en amarillo ni con raya por debajo....). La opción de subrayar me aparece, pero cuando la selecciono e intento subrayar el texto se desplaza hacia los lados pero no se marca.

He leido en el foro que intentando desinstalar y reinstalar la aplicación se resolvía.... lo he hecho y ahora no solo sigo con el mismo problema sino que he perdido todos los archivos que tenía guardados en la aplicación.... :X

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Marías,

Sorry for the delay in response.

With the new update, we have changed the gesture for highlighting text from drag to long press-and-drag.

Here are the steps to highlight a text:

- Tap on the commenting tools button to get to the commenting mode.

- Tap on the highlight button.

- Long press on the beginning of the text you want to highlight until a magnifying glass appears

- Drag the sentence to highlight the rest of your text.

Alternatively, if you do not have the commenting mode active, you can also long press on a word, and commenting options will appear for you, including highlight.

As you have mentioned above, you uninstalled and re-installed the application.

Uninstalling application on an iOS device removes all the files saved to Local.

Please always make sure that you back up your files/ folders before uninstalling the application.

You may refer to the steps mentioned in the following link to backup your files:

- How to back up and restore PDF documents on iPad/iPhone using iTunes

- Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Hope that the information helps.

Let us know if you still experience any issue or need any help.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
November 21, 2018

Hi Marías,

Sorry for the delay in response.

With the new update, we have changed the gesture for highlighting text from drag to long press-and-drag.

Here are the steps to highlight a text:

- Tap on the commenting tools button to get to the commenting mode.

- Tap on the highlight button.

- Long press on the beginning of the text you want to highlight until a magnifying glass appears

- Drag the sentence to highlight the rest of your text.

Alternatively, if you do not have the commenting mode active, you can also long press on a word, and commenting options will appear for you, including highlight.

As you have mentioned above, you uninstalled and re-installed the application.

Uninstalling application on an iOS device removes all the files saved to Local.

Please always make sure that you back up your files/ folders before uninstalling the application.

You may refer to the steps mentioned in the following link to backup your files:

- How to back up and restore PDF documents on iPad/iPhone using iTunes

- Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Hope that the information helps.

Let us know if you still experience any issue or need any help.

Regards,

Meenakshi

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