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윤
윤서38162669n5q5
Participant
June 20, 2024
Question

I can’t cancel

  • June 20, 2024
  • 1 reply
  • 262 views

I had a free trial until the 20th, but I forgot that I was canceling the purchase and tried to cancel it today on the 21st, but it cannot be canceled.

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 5, 2024

Hello @윤서38162669n5q5,

 

Hope you are doing well. Thanks for writing in!

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3LepYgs)

For iOS: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3LepYgs)

 

Hope this helps.

 

Thanks,

Souvik.

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