I can’t cancel

Question

I had a free trial until the 20th, but I forgot that I was canceling the purchase and tried to cancel it today on the 21st, but it cannot be canceled.

Souvik Sadhu · Answer

Hello @윤서38162669n5q5,

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android: Subscription Services — Acrobat for Android Help (https://adobe.ly/3LepYgs)

For iOS: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3LepYgs)

Hope this helps.

Thanks,

Souvik.

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