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Participant
December 4, 2022
Question

I can’t cancel my subscription.

  • December 4, 2022
  • 1 reply
  • 573 views

Stop taking my money, I can't unsubscribe as the apple subscriptions list doesn't have an unsubscribe option for my Adobe subscription. I'm sure you at Adobe think that this is quite clever but I'll be moving forward with a class action law suit against your corporation to stop this underhanded graft tactic.

this is not the end 

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1 reply

S_S
Community Manager
Community Manager
December 6, 2022

Hello @Patrick274231529dd2,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.