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Feb 28, 2023 7:42 AM UTC
Answered

I can’t connect my apple account to restore my purchase

 

When I try to sign in by apple id it's not working, and when I sign in by adobe account and try to connect apple account with adobe account it's still not working 

 

 

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Souvik Sadhu
Souvik SadhuCorrect answer
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Feb 28, 2023 4:51 PM UTC

Hi @28628400,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

It looks more like an issue with the network. Have you tried getting a mobile hotspot or connecting to Wi-Fi once and then logging in to your Adobe account using Apple ID?

 

Please let us know if that works.

 

-Souvik

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 28, 2023 4:51 PM UTC

Hi @28628400,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

It looks more like an issue with the network. Have you tried getting a mobile hotspot or connecting to Wi-Fi once and then logging in to your Adobe account using Apple ID?

 

Please let us know if that works.

 

-Souvik

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