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Participant
Apr 11, 2024 9:51 PM UTC
Question

I can't get Chat Support to simply help me find my account id

You might expect a big phat software company to have state-of-the-art AI. But they don't. And their live agents aren't efficient, keep me on the line for 54 mins. At a time. Without resolution.

Is there anyone who can tell me where to find my account ID. I think I must have inadvertently created two accounts. Last night I purchased a new  subscription, because Support was useless, I was out of time and I had to find a way to access my Adobe Cloud files. Using  latest iOS and latest Mac  version.

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