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Steph5C9C
Participant
July 14, 2021
Question

I can’t open a file

  • July 14, 2021
  • 1 reply
  • 221 views

I downloaded Adobe to check my score in step 1 USMLE but I can't open the file when I click the link in OASIS it sends me to the Adobe website to download the program but I already did. 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
November 2, 2021

Hi @Steph5C9C 

 

Hope you are doing well.

Sorry for the delayed response. If you are still facing the issue that it asks to download the Reader mobile application even though you have it already and does not open the PDF. For this, you need to download the PDF first and go to the location to open it up in Reader. 

It is doing this because your default PDF viewer might be some different application.

 

Let us know if that helps.

 

Thanks,

Harsh

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