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Participant
Sep 29, 2025 3:13 AM UTC
Question

I canceled all my plans, but I was still charged. Please refund me.

I canceled all my plans, but I was still charged. Please refund me.

1 reply

justlearn
Community Expert
Community Expert
Sep 29, 2025 5:27 AM UTC

@Lavish_friendship9953 Eeck! Please be aware of Adobe's cancellation policy, as a fee may apply depending on your plan type and when you cancel. For most plans, if you cancel within 14 days of your initial purchase or renewal, you are generally eligible for a full refund. f you cancel after 14 days, Adobe may charge an early termination fee, which is often 50% of the remaining contract obligation. Your service will typically continue until the end of that month's billing period. https://helpx.adobe.com/ca/manage-account/using/creative-cloud-subscription-terms.html

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