I cancelled a subscription and its a hundred bucks i dont even use the app. i wanted a refund i think its a mistake

Hi ​@phwuwhshsj ​@Jaskaran231 
 

Hope you are doing well and thank you for reaching out, and I’m sorry to hear about this experience. I understand how frustrating it must feel to see a charge, especially when you only intended to try the app once.

When you start a free trial, it automatically converts into a paid subscription if it’s not cancelled before the trial period ends. That’s why you may have been charged. Even though you’ve now cancelled the subscription, it will remain active until the end of the billing cycle (which is why it shows it will expire next year).

That said, you still have options, If the charge was recent, you can request a refund. For more infomation please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 

~Amal