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Issyfw123
Issyfw123
Participant
February 18, 2026
Answered

I cancelled my free trial but was still charged

  • February 18, 2026
  • 1 reply
  • 8 views

Hi there 

I recently used the free trial and cancelled afterward as I wasn’t satisfied. I was still charged for a year subscription. Could you please cancel my subscription and process a refund

    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Please go through the help page given below, for more information about the cancellation and refund process and policy

     

    ~Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 19, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Please go through the help page given below, for more information about the cancellation and refund process and policy

     

    ~Amal

    Issyfw123
    Issyfw123Author
    Participant
    February 19, 2026

    That link has no information on how to receive my refund…

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