Skip to main content
Participant
July 17, 2026
Answered

I cancelled my subscription in first day of subscription. Please give me back my money. I'm not used your service even one day after subscription.

  • July 17, 2026
  • 1 reply
  • 17 views

I canceled my subscription on your service in first day after payment, I'm not used your service even one day and did not take warning from Adobe before you take my money. Give me back my money!

    Correct answer Meenakshi0101

    Hi Boburxon,


    Thank you for reaching out, and sorry for the trouble caused.


    We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions


    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi0101
    Community Manager
    Meenakshi0101Community ManagerCorrect answer
    Community Manager
    July 17, 2026

    Hi Boburxon,


    Thank you for reaching out, and sorry for the trouble caused.


    We have checked your account using the email address linked to your community profile. The account still shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions


    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi