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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 8, 2023 6:50 PM UTC

Hello @Det282615851i2f,

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help.

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

3 replies

Participant
Jun 3, 2023 4:16 PM UTC

HELP

I just realized adobe billing me 30$/month for my deceased wifes account. I dont know how to stop billing.

 

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 8, 2023 6:50 PM UTC

Hello @Det282615851i2f,

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help.

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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Participant
Feb 5, 2023 2:46 PM UTC

How do you cancel something you never signed up for

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