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Participant
July 22, 2026
Question

I could save my PDF files on Huawei drive without any problem. After having paid for the Silver subscription on Huawei Cloud, I am losing all things II edited on my PDF file.

  • July 22, 2026
  • 1 reply
  • 7 views

My tablet is Matepad11.5.S and Harmony is version 4.3.0. II see that the pdf is somehow saved on free Adobe but it is not synced with Huawei drive. I'm losing everything I edit. What to do?

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 22, 2026

    Hi there,


    Hope you are doing well, and sorry for the trouble.

    Have you started experiencing this issue recently after an update, or was this happening earlier as well? What is the version of the Acrobat Mobile app you are using? Tap on the profile icon> About Adobe Acrobat

    Also, confirm Huawei Drive permissions for Acrobat: Go to your tablet's Settings > Apps > Acrobat Reader > Permissions, and make sure Storage and Files & Media are both enabled.


    Let us know how it goes.

    ~Amal