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丁竹85_2
Participant
August 3, 2018
Answered

I found a error when I login with abode ID

  • August 3, 2018
  • 1 reply
  • 422 views

I found a error when I login with abode ID!

Access Denied

I want to know what can I do for success

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi 丁竹,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
August 22, 2018

Hi 丁竹,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi