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Participant
September 29, 2026
Answered

I got the 7day trial and forgot to cancel can I get a refund?

Can I get a refund? I had the 7day free trial and forgot to cancel til this morning 

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Community Manager
    September 30, 2026

    Hi Exuberant_maker3109,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    September 30, 2026

    Hi Exuberant_maker3109,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi

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