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AnnaClearh2o
Participant
August 4, 2026
Question

I had a charge of $5.39 on my card amd I don't have a subscription with you and don't use this product. It was charged today. Someone needs to refund me this charge on my card.

  • August 4, 2026
  • 1 reply
  • 3 views

I had a charge of $5.39 on my card amd I don't have a subscription with you and don't use this product. It was charged today. Someone needs to refund me this charge on my card. I need customer service 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    August 4, 2026

    Hi there


    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 


    Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.


    ~Amal