Skip to main content
E
Ethereal_Meadow0edb
Participant
August 13, 2026
Answered

I had a deduction but it was showing seven days trial. I don't want to spend money. I want my money back.

  • August 13, 2026
  • 2 replies
  • 22 views

I was trying for trial, so they asked me to add my details after trial. They will deduct my money per month, but they immediately deducted my 349 rupees. which is not valid. I need my refund right now.

    Correct answer Meenakshi0101

    Hi Ethereal_Meadow0edb,


    Thank you for reaching out.


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.

    Thanks,

    Meenakshi

    2 replies

    E
    Ethereal_Meadow0edbAuthor
    Participant
    August 13, 2026

    I have cancelled my payment according to the process, which is meant within 2-3 minutes after they deducted but I haven't heard anything I am just waiting for email confirmation or something like that that I will get my refund because that deduction should not happen,

    Meenakshi0101
    Community Manager
    Meenakshi0101Community ManagerCorrect answer
    Community Manager
    August 13, 2026

    Hi Ethereal_Meadow0edb,


    Thank you for reaching out.


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.

    Thanks,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices